Privacy Policy
Effective Date: 20/12/2024
Thrive Elder (“we,” “us,” or “our”) is committed to protecting the privacy and security of the personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, thriveelder.com, or engage with our services, including senior care advisory and support services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Full name
Email address
Phone number
Mailing address
Age or birthdate (of individual seeking care)
Relationship to the senior (e.g., son, daughter, spouse)
b. Health and Care Needs Information
Type of care required (assisted living, memory care, etc.)
Medical conditions
Special care requirements
c. Usage Information
IP address
Browser type and version
Pages visited on our site
Time and date of your visit
Referring URL
d. Cookies and Tracking Technologies
We use cookies, beacons, tags, and scripts to collect and track information and to improve and analyze our website performance.
2. How We Use Your Information
We may use your information for the following purposes:
To connect you with senior care communities or providers
To provide personalized recommendations for senior care options
To send newsletters, updates, and helpful resources
To improve our services and website functionality
To communicate with you about inquiries and support requests
To comply with legal obligations
3. How We Share Your Information
We may share your personal information:
With senior care communities and service providers who may be able to meet your needs
With our partners and affiliates for coordination of care services
With service providers who help us operate our website and services (e.g., hosting, analytics, marketing)
When required by law, legal process, or to protect our rights
We do not sell your personal data to third parties for monetary gain.
4. Your Choices and Rights
a. Opting Out of Communications
You may unsubscribe from our email communications at any time by clicking the unsubscribe link in our emails.
b. Access and Correction
You have the right to access the personal data we hold about you and request correction if it is inaccurate or incomplete.
c. Deleting Your Data
You may request that we delete your personal information, subject to certain legal exceptions.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
7. Children’s Privacy
Our services are intended for individuals over the age of 18. We do not knowingly collect personal data from children under 13. If we become aware that a child has provided us with personal information, we will delete it immediately.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before submitting your data.
9. Cookies Policy
We use cookies to:
Improve user experience
Analyze website traffic
Customize content and ads
By using our website, you consent to our use of cookies in accordance with this policy. You may set your browser to refuse cookies, but some features of the site may not function properly.
10. International Data Transfers
If you are accessing our site from outside the United States, please note that your information will be processed and stored in the U.S., where data protection laws may differ.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website and updating the “Effective Date.”
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us:
Thrive Elder Email: support@thriveelder.com
Thank you for trusting Thrive Elder with your information and allowing us to support you and your family in finding the right senior care solutions.